| Shipping
Orders within the USA are shipped using Ground UPS. Shipping cost is determined by weight. A small handling charge is added to all orders. Contact us for international shipping quotes and we’ll find the most efficient and cost-effective method to deliver your order. In order to keep our prices attractive, to reduce shipping costs and for warranty issues, most of our products are drop shipped directly from the manufacturer.
Returns
Items that are faulty or not satisfactory can be returned for a refund, or exchanged within 14 days. Before initiating a return, please contact us to explain the situation. We will guide you trough the process and a return shipping address will be provided to you along with your RMA (return merchandise authorization) number. Returns with no RMA are subject to refusal and additional re-stocking fees.
Privacy
Your personal information is kept private and secure. When using our site to place an order, we collect your name, email address, address, telephone number, and a password. This information is used solely to process your orders and update you. If you subscribe to our mailing list your email will be used to keep you informed about our latest offers. You can unsubscribe at any time. We use cookies on our website just to keep track of your current shopping session. This allows you to retrieve your shopping cart at anytime. Information submitted will not be shared, sold, reused in lists, or be used for any other purpose than to complete a transaction or address your concern
Out of Stock Products
We will keep you informed of any products that you have ordered that are out of stock. You may cancel your order at any time prior to shipping.
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